Answers to Common Questions

The same handful of questions reach our inbox again and again. Here they are in one place, with straight answers.

About the articles

Who writes e-Resource Guide?

A small team working under pen names. Each writer looks after a few subject areas, and a second person reads every piece before it is published. You can learn how the process works on Inside the Desk.

Are your writers qualified advisers?

No. We are careful researchers and plain-language writers, not licensed financial planners, lawyers, mechanics or pest controllers. That is why our articles stick to general information and say when a professional should take over.

Can I rely on the numbers in an article?

We try hard to avoid printing figures that change often, such as prices, tax thresholds or contribution limits. Where a number matters, we point you to the official source to check the current value.

Why do some older articles read differently?

The archive goes back a number of years and was written by different people. We are reworking older pieces gradually so that every page meets the same standard, starting with the ones readers visit most.

About money topics

Will you tell me what to invest in?

No. We explain how things work, for example in our guide to inflation, but choosing investments depends on your goals, timeline and circumstances. A qualified adviser is the right person for that.

Why do some articles mention companies?

Because a product or service came up in the guide. A mention is a pointer rather than a recommendation, so compare prices and read the terms before you sign up.

About home and car topics

Is it safe to follow your household guides?

Our guides include safety notes, and we always ask readers to follow product labels and use proper protective gear. If a job involves large areas of mold, electrical work, gas or a structural problem, a professional is the better choice.

Do you rate garages or pest control firms?

No. We explain what to look for and what to ask, so you can judge local providers yourself.

About technology topics

You write a lot about IPTV. Do you sell subscriptions?

No. We cover how internet television works, what devices are involved and how to set things up. We only discuss licensed services and do not recommend particular providers.

About the site

Where do the photos come from?

Photos are taken from a stock image library and chosen to illustrate the topic. They do not show our team, readers or real customers.

Do you track me?

No. There are no analytics, ads or tracking tools. Your browser holds just one entry: whichever answer you gave the cookie notice. The full details are in our data protection statement.

Can I suggest a topic?

Please do. Email us via the contact page with a sentence or two about your situation.